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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We will paint, clean and shampoo your carpets for you so that your home is as close to brand new as possible.

Yes, we have 24 hour emergency maintainance.

You can submit a work order by contacting the leasing office and speaking with someone, stopping by to see us in person, sending an email to the office staff, or logging into your portal and putting the work order in online. 

You will need to contact a locksmith if you have a key entry. If you have a fob entry, please call the office and one of our maintenance team members will need to assist you. You must have your ID on you and be a leaseholder.

Amenities

Yes, we have covered parking.

We have a pool, art room, club room with a pool table and big screen TVs and a puppy spa, amongst others!

Our brand-new apartments include in-unit W/D, a dishwasher, microwave and refrigerator.

Admin

It can take anywhere from 24-72 hrs to approve an application.

We offer online payments through our resident portal.

We offer cable and internet through Xfinity.

Yes, with a 60 days notice in writing to the office team, a payback any concessions that you received, and a cancellation fee equal to one month's rent.

Call Georgia Power and Atlanta Natural Gas and provide your apartment number and move date

None, although your water, trash, pest control and sewer need to be paid with your rent.

Location

Atlanta Public School District

Directions

We are located on N Highland Ave which is right off of Ponce`De Leon Ave behind Urban Outfitters.

Didn't find an answer?

Our team is always ready to answer your questions.